SHIPPING CHARGES
- EUROPE + UK: €5
- USA, CANADA & the rest of the world: ≈ US $5.50
ESTIMATED DELIVERY TIMES:
- North America: 7-15 business days
- Canada: 7-17 business days
- France: 5-14 business days
- Germany: 5-14 business days
- Spain: 7-14 business days
- Rest of Europe: 3-14 business days
- Australia, New Zealand, and Oceania: 10-30 business days
- Japan: 10-28 business days
- Asia Pacific: 14-30 business days
- Latin America and the Caribbean: 14-30 business days
- North Africa and the Middle East: 10-27 business days
We strive to meet these shipping estimates, but delivery times may occasionally take longer than anticipated. We cannot be held responsible for delays due to shipping or customs that are beyond our control. We appreciate your patience and understanding.
CUSTOMS, TAXES & PROHIBITED ITEMS
Buyers are responsible for any customs duties or import taxes that may apply. balticalm has no control over these fees and cannot provide compensation for them. Please consult with your country’s customs office to determine potential costs before purchasing and to verify if certain products are prohibited.
INCORRECT SHIPPING ADDRESS
Please ensure your shipping address is accurate and complete at checkout, as we cannot be responsible for lost orders due to incorrect or incomplete address details. If your package is returned to us for this reason, we will refund the cost of the items minus the shipping charges. You will receive an email confirmation of the refund, and you may place a new order with the correct address.
Disclaimer: We reserve the right to update or change our shipping and delivery policies at any time by posting revised terms on our Shipping Policy page. It is your responsibility to review these policies periodically. Continued use of our services following changes means you accept the updated terms.